Privacy Policy

 

What do we do with the information we gather?

 

All of the information collected from the website is retained by Polkadot Digital. We do not divulge any information to third parties outside of the company without prior consent from the website visitor – unless it is necessary to provide a requested service such as newsletters.

 

How do we secure your data?

 

Polkadot Digital is committed to ensuring that your personal information is secure. We follow strict policies and adhere to high standards of security when gathering personal information. Various firewall applications have been installed on our website to protect your personal information from being stolen, destroyed or divulged to third parties, unless you have given us permission for the latter. 

 

What data do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Through the use of contact forms, call back requests and newsletter sign-ups, we may collect, but are not limited to, the following information:

 

  • Name and job title

  • Website details

  • Contact information including email address and phone number

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and or offers

 

What do we do with the information?

 

In order to understand your needs and provide you with a better service, we will use certain information to improve our business offering: 

 

  • Using the email address which you have provided, we will periodically send you promotional emails regarding new services, special offers or other information that may be of interest to you. 

  • Customer data to customise the website content according to your interests and requirements.

 

How do we use cookies?

At Polkadot Digital, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse web page traffic and tailor our website to our customer’s needs. This information is only used for the purpose of statistical analysis. You have the choice of whether or not to accept cookies. For your information, the majority of web browsers accept cookies. You can decline cookies within your web browser settings if necessary. However, doing so will not give you full functionality of the website. If you accept cookies, we are able to monitor which pages our visitors find useful. This provides us with information to be used for a better user experience. We do not have access to your computer or any other information about you through the use of cookies.

 

Social sharing cookies

 

On our blog, we use social sharing buttons for services including Twitter, LinkedIn and Facebook. These allow you to share blog posts via those networks. Whilst you will be asked to login to use these services, this process is handled directly by the social sharing providers and their databases and servers. These external social media sites may also monitor your usage of these buttons, through the use of external tracking codes that are required to run the buttons on this website.

 

Controlling your personal information

 

If you have previously agreed to us using your personal information for email marketing purposes, you may opt-out at any time by clicking unsubscribe at the bottom of the email. We will not distribute your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the address detailed below. We will promptly correct any information found to be incorrect.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.